If you would like to return an item, you have 14 days from the day on which you receive your order to notify us.
The cost to return an item is the sole responsibility of the buyer, however we suggest a tracked method of shipment is used to ensure safe delivery. Wizarding Wonders will not be responsible for any items lost on return journey.
It can take up to 14 days for the parcel to be delivered back to our warehouse and processed. Once checked it can take up to 7 working days for refunds to reach your account.